Let us help you find the answers you need.If you do not find right question here, Please contact us with your proper information.We are here to help you any time 24/7.


Are prices shop at home prices different from what I will find in a local store?

Yes! Without having brick and mortar locations FlooredAtHome can offer the most competitive prices in the industry. The shop at home service exists to provide additional convenience free of charge.

I saw on TV that some laminates are hazardous. How do I know that your laminates are safe for my home?

Our flooring is only from reputable brands. Each floor that we sell specifies the place of origin with majority being from US. All floors that we sell meet CARB standards for formaldehyde emissions.

How much does the floor measurement cost?

The measurement is free of charge.

How does shop at home service work?

For details on our process, please see the “Our Process” page for all of the details.

Can I schedule an appointment at a specific time?

Of course. We try to be as flexible as we can with appointments, and with a little notice we can usually make it happen. We typically like to give a 30 minute range for the appointment start time to account for prior appointments going late, or hitting traffic, etc. When we are on our way, we will always give you call to let you know the exact time we’ll be arriving.

When do you offer appointments?
We try to schedule appointments Monday through Saturday. If you need a morning or evening appointment, just ask. We’ll see what we can do to make it work.
How quickly can you start my project?

It typically depends a bit on the time of year, but generally our schedule is booked out about 1.5-2 weeks. That said for smaller jobs (<1 day) we can usually shift things enough to get them in more quickly if needed. For installation it is a bit more complicated than refinishing. If we have the material in stock we can usually deliver it within 1-2 days. If its not in stock the time to get the material is usually between 1-3 weeks. At that point it is extremely important for the material to acclimate to the temperature and humidity of the home, which takes ~4 days. As soon as its acclimated, we’re good to go.

How do I schedule my appointment?

You can schedule an appointment by calling 1-914-826-1086, by sending an email to info@flooredathome.com, or by booking instantly on the web site.

Will my old flooring have to be removed?

Depending on the project, your existing flooring may have to be removed, but its possible that we may be able to perform the installation on top of the old floor. Our shop at home representative will be able to provide the assessment.